PRIVACY POLICY

OHMER CANADA LTD.

Effective Date: November 7, 2026

Last Updated: November 7, 2026

Website: https://www.ohmer.ca

Contact: cs@ohmer.ca

1. INTRODUCTION

Ohmer Canada Ltd. ("Ohmer," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal and confidential information entrusted to us.

Ohmer operates a technology platform providing real estate services, artificial intelligence assistance, homeownership management, property-related insights, landlord and tenant services, professional marketplaces, and other related services.

This Privacy Policy describes how Ohmer collects, uses, stores, processes, protects, retains, and discloses information through its websites, mobile applications, and related services (collectively, the "Platform").

Our fundamental privacy commitments are:

• Confidentiality: Ohmer is committed to keeping identifiable customer information private and confidential.

• No Sale of Personal Information: Ohmer does not sell, rent, trade, or commercially distribute identifiable customer information to unrelated third parties.

• Restricted Disclosure: Personal information is disclosed only with appropriate customer authorization, where necessary to provide services, or where legally required or permitted.

• Responsible AI Development: Properly anonymized and generalized information may be used to improve Ohmer's artificial intelligence systems, analytics, and recommendations.

• Account Deletion: Customers may request account deletion. Ohmer will delete their personal and confidential information, subject to lawful retention requirements and documented technical deletion procedures.

• Data Security: Ohmer maintains safeguards appropriate to the sensitivity of the information and the risks involved.

Ohmer complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act ("PIPEDA"), Alberta's Personal Information Protection Act ("PIPA"), and other applicable federal and provincial privacy laws.

Where applicable legislation provides greater protection than this Policy, the requirements of that legislation prevail.

Nothing in this Policy waives or limits privacy rights or legal obligations that cannot lawfully be waived or limited.

2. SCOPE AND APPLICATION

This Privacy Policy applies to information collected, received, stored, processed, or disclosed through Ohmer's services, including:

• Ohmer mobile applications for iOS and Android;

• Ohmer websites and web-based applications;

• DreamSearch real estate search and discovery;

• HomeOS homeownership management;

• Ohmi AI assistant;

• SellSmart property analysis;

• HomePro and other professional marketplaces;

• Landlord and tenant management services;

• Tenant screening, credit reports, and identity verification;

• Electronic document management and signatures;

• Subscription and payment services;

• Customer support and communication systems;

• Other services introduced through the Ohmer Platform.

This Policy applies to homeowners, prospective buyers and sellers, landlords, tenants, real estate professionals, home service providers, and other registered or visiting users.

Third-party websites and independently operated services may maintain separate privacy policies. Ohmer is responsible for information under its control as required by applicable law but does not control the independent privacy practices of unrelated third parties.

3. INFORMATION WE COLLECT

Ohmer collects information reasonably necessary to provide its services, improve functionality, maintain security, and fulfill disclosed business purposes.

The information collected depends on the features used.

3.1 Personal and Account Information

We may collect:

• Full name;

• Email address;

• Telephone number;

• Mailing address;

• Username and authentication credentials;

• Account type and profile information;

• Communication preferences;

• Professional or business details;

• Licensing and registration information;

• Other information voluntarily provided by the user.

3.2 Property and Homeownership Information

When using HomeOS, DreamSearch, SellSmart, or other property-related services, users may provide:

• Property addresses;

• Ownership-related details;

• Property descriptions and characteristics;

• Interior and exterior photographs;

• Appliance and equipment information;

• Furnace, air conditioning, ventilation, electrical, plumbing, and other system details;

• Maintenance and repair histories;

• Warranties, invoices, inspection reports, and documents;

• Renovation and improvement records;

• Mortgage-related details;

• Homeownership expenses and utility information;

• Property management records.

Property information may constitute personal information where it identifies or can reasonably be linked to an individual.

3.3 Landlord and Tenant Information

Depending on the services used, Ohmer may collect or process:

• Rental application information;

• Landlord and tenant contact information;

• Rental property details;

• Lease and tenancy documents;

• Payment and rental transaction records;

• Tenant screening authorizations;

• Identity verification results;

• Credit reports;

• Communications and service requests.

Sensitive information will be collected, used, and disclosed only for authorized and legally permitted purposes.

3.4 Identity Verification and Credit Information

Where users request or authorize screening services, information may include:

• Government-issued identification;

• Identity document images;

• Identity verification results;

• Facial images or biometric verification information, where applicable;

• Credit reports and credit-related information;

• Screening consent and authorization records;

• Related transaction and audit records.

Ohmer may use authorized third-party providers, including Certn and Equifax-related services, to deliver these functions.

The information stored by Ohmer will depend on the applicable provider integration and service requirements.

Ohmer will apply appropriate safeguards to sensitive information and will not use identifiable credit reports, government identification, or biometric information for unrelated AI model training without appropriate legal authority and authorization.

3.5 Financial and Transaction Information

We may collect or process:

• Subscription information;

• Billing records;

• Transaction histories;

• Payment confirmations;

• Rental payment records;

• Financial information voluntarily provided for specific services.

Payments may be processed by authorized third-party payment providers.

3.6 Technical and Usage Information

We may collect:

• IP addresses;

• Device and browser information;

• Operating system details;

• Application usage information;

• Login and authentication records;

• Diagnostic and security logs;

• Search history and interactions;

• Approximate location information;

• Precise location information where separately authorized;

• Cookies and analytics identifiers.

3.7 Communications and Uploaded Content

Ohmer may process:

• Customer support inquiries;

• Messages between Platform users;

• Conversations with Ohmi;

• Uploaded documents and photographs;

• Service requests and quotations;

• Reviews and feedback;

• Other user-submitted information.

Users should avoid uploading information they are not authorized to disclose.

4. HOW WE COLLECT INFORMATION

Ohmer may collect information through:

• Direct information provided by customers;

• Account registration and profile updates;

• Property records and documents uploaded by users;

• Customer interactions with Ohmi and other services;

• Authorized third-party integrations;

• Publicly available or appropriately licensed sources;

• Automated technologies such as cookies and analytics tools;

• Communications and transactions conducted through the Platform.

Where required by law, Ohmer will obtain meaningful consent before collecting, using, or disclosing personal information.

Separate or express consent will be obtained where appropriate, particularly for sensitive information and credit screening.

5. DATA STORAGE, OWNERSHIP AND CONFIDENTIALITY

5.1 Custody of Customer Information

Ohmer stores and manages personal and confidential information provided by its customers.

Ohmer does not claim unrestricted ownership of customers' personal information.

Individuals retain their applicable privacy rights, including rights concerning access, correction, withdrawal of consent, and deletion where available under law.

Ohmer is accountable for personal information under its control in accordance with applicable privacy legislation.

5.2 Ownership of Proprietary Technology and Intelligence

Ohmer retains ownership of its proprietary:

• Software and application technology;

• Database architecture and organization;

• Algorithms and analytical methodologies;

• Artificial intelligence models and systems;

• Proprietary statistical models;

• Research and development;

• Lawfully created anonymized datasets;

• Aggregated insights and analytical outputs;

• Other independently developed intellectual property.

Such ownership remains subject to applicable law, contractual restrictions, and third-party intellectual property rights.

5.3 Confidentiality Commitment

Ohmer is committed to maintaining the confidentiality of identifiable customer information.

Ohmer will not sell, rent, trade, or commercially distribute identifiable personal information to unrelated third parties.

Personal information will be used primarily to operate and deliver authorized Ohmer services.

Ohmer may process information through authorized service providers where reasonably necessary, subject to appropriate confidentiality, security, and contractual safeguards.

5.4 No Unauthorized Public Disclosure

Ohmer will not intentionally make confidential customer information publicly available without appropriate authorization or legal justification.

Private property records, identity documents, credit information, financial details, and personal communications will not be made publicly accessible through generalized analytics or AI services.

6. PURPOSES FOR USING PERSONAL INFORMATION

Ohmer may use personal information to:

• Register and authenticate users;

• Deliver requested services;

• Maintain user accounts;

• Facilitate property searches and viewing requests;

• Provide HomeOS insights and recommendations;

• Respond to Ohmi questions;

• Facilitate authorized landlord and tenant services;

• Process authorized identity verification and credit screening;

• Connect users with professionals and service providers;

• Process payments and subscriptions;

• Maintain security and prevent fraud;

• Provide customer support;

• Communicate important account or service information;

• Comply with legal and regulatory obligations;

• Improve Platform functionality using information lawfully available for that purpose.

Ohmer will not use identifiable personal information for materially unrelated purposes without appropriate legal authority and consent.

7. RESTRICTED SHARING AND DISCLOSURE

Ohmer does not intend to share identifiable customer information outside the Platform except in limited, authorized circumstances.

7.1 Customer-Requested or Authorized Sharing

Customers may authorize information sharing with designated recipients.

Examples include:

• A tenant authorizing a landlord to view a credit report;

• A homeowner sharing property information with a contractor;

• A buyer requesting a property viewing from a realtor;

• A user sharing documents with another authorized party;

• A customer requesting identity verification or another integrated service.

Information will be shared according to the authorization provided and applicable legal requirements.

7.2 Necessary Service Providers

Ohmer may provide limited information to authorized service providers where necessary to deliver requested services.

These may include:

• Cloud infrastructure providers;

• Credit bureaus and screening providers;

• Identity verification services;

• Payment processors;

• Electronic signature services;

• AI inference and technology providers;

• Communication and customer support systems.

These providers may process information only for authorized purposes and must be subject to appropriate confidentiality, security, and data-processing obligations.

7.3 Regulatory and Legal Disclosure

Ohmer may disclose information when required or permitted by applicable law, including in response to:

• Valid court orders;

• Lawful regulatory demands;

• Legally authorized government requests;

• Applicable reporting obligations;

• Other legally permitted requests or proceedings.

Ohmer will assess the legal authority and scope of such requests before disclosure.

7.4 Prohibited Commercial Sharing

Ohmer will not sell or provide identifiable personal information to data brokers, unrelated advertisers, or other third parties for their independent commercial exploitation.

Generalized statistical information may be used or disclosed where it is genuinely non-identifiable and otherwise lawfully available for that purpose.

8. HOMEOS AND PROPERTY INFORMATION

HomeOS helps users manage information about their homes and receive property-related insights.

HomeOS may analyze property photographs, equipment details, maintenance records, and other authorized information.

Its recommendations may include:

• Home health assessments;

• Maintenance reminders;

• Equipment replacement estimates;

• Repair and maintenance cost insights;

• Property condition observations;

• Value-protection recommendations.

These recommendations are informational and may be based on incomplete or estimated information.

HomeOS is not a substitute for professional inspections, engineering assessments, licensed contractors, or other qualified professional services.

Ohmer does not guarantee that HomeOS will detect every property defect, hazard, equipment failure, or maintenance requirement.

Users remain responsible for appropriate property maintenance and professional verification.

9. ARTIFICIAL INTELLIGENCE AND DATA-BACKED RECOMMENDATIONS

9.1 Use of Generalized Information

Ohmer may use properly anonymized, generalized, and aggregated information to improve its artificial intelligence systems and provide data-backed recommendations.

This may include generalized information about:

• Property maintenance patterns;

• Appliance and equipment lifespans;

• Furnace, roof, plumbing, and electrical maintenance;

• Repair and renovation costs;

• Property operating expenses;

• Energy efficiency trends;

• Property management activities;

• Common maintenance issues;

• Homeownership patterns and statistical trends.

9.2 AI Model Development

Properly anonymized and aggregated information may be used to train, test, evaluate, and improve Ohmer's proprietary AI systems.

These systems may include Ohmi, HomeOS, DreamSearch, SellSmart, and other current or future services.

Ohmer may retain and use generalized intelligence for lawful product development, research, analytics, and predictive recommendations.

9.3 Protection of Identifiable Information

Ohmer will not intentionally expose identifiable customer information through generalized AI models or recommendations.

Information used for anonymous model development must not reasonably permit identification or re-identification of an individual.

Removing names alone does not necessarily make information anonymous.

Property addresses, unique photographs, location details, or combinations of information that reasonably identify an individual will continue to receive personal information protections.

9.4 Use of Personal Information During AI Services

When a customer asks Ohmi a question or uses an AI-enabled feature, Ohmer may process relevant personal information to provide the requested response.

This operational processing is separate from using information to train generalized AI models.

Identifiable customer information will not be used for unrelated general-purpose AI training without appropriate legal authority and consent.

9.5 Accuracy of AI Recommendations

AI-generated information may contain errors, omissions, outdated information, or inaccurate predictions.

Ohmer does not guarantee the accuracy or suitability of every AI-generated recommendation.

Customers should verify consequential recommendations with appropriate qualified professionals.

10. THIRD-PARTY SERVICE PROVIDERS

Ohmer may engage authorized technology and professional service providers to support Platform operations.

Depending on current integrations, these may include cloud hosting, payment processing, credit reporting, identity verification, electronic signatures, analytics, AI processing, and communications.

Ohmer will take reasonable steps appropriate to the risks to ensure that service providers handling personal information on its behalf:

• Maintain confidentiality;

• Restrict access to authorized personnel;

• Use information only for authorized purposes;

• Implement appropriate security measures;

• Avoid unauthorized secondary use;

• Protect information against unauthorized disclosure;

• Report relevant security incidents;

• Assist with lawful access, correction, and deletion requests;

• Return, delete, or appropriately retain information when services end.

Ohmer remains accountable for personal information under its control to the extent required by law.

Independent third-party services may maintain separate privacy policies.

11. INTERNATIONAL DATA PROCESSING

Ohmer may use technology providers that process or store information in Canada or other jurisdictions.

Information processed outside Canada may be subject to applicable foreign laws and lawful access requests.

Ohmer will implement appropriate safeguards and provide disclosures or obtain consent where required by applicable law.

Where legally required, Ohmer will conduct appropriate assessments and maintain contractual protections for cross-border processing.

Customers may contact the Privacy Officer for further information about relevant processing practices.

12. DATA SECURITY

Ohmer recognizes the importance of protecting customer information from unauthorized access, theft, loss, misuse, alteration, and disclosure.

Ohmer maintains administrative, technical, and physical safeguards appropriate to the sensitivity of the information and the associated risks.

Depending on the system, these safeguards may include:

• Encryption during transmission and storage;

• Authentication and access controls;

• Restricted administrative permissions;

• Security monitoring and logging;

• Backup and recovery procedures;

• Vendor security reviews;

• Security incident response procedures;

• Confidentiality obligations for personnel and contractors.

No electronic system, network, or storage environment can be guaranteed completely secure.

Ohmer cannot guarantee that cyberattacks, unauthorized access, data loss, or security incidents will never occur.

12.1 Customer Responsibilities

Customers are responsible for taking reasonable precautions to protect their accounts, including maintaining secure passwords, protecting devices, and avoiding unauthorized credential sharing.

Customers should promptly report suspected account compromise or unauthorized access.

13. SECURITY INCIDENTS AND DATA BREACHES

If Ohmer becomes aware of an actual or suspected privacy or security incident, it will take appropriate steps to investigate and respond.

These may include:

• Investigating the nature and scope of the incident;

• Containing unauthorized access or exposure;

• Assessing affected information and individuals;

• Taking appropriate remediation measures;

• Notifying affected individuals and regulators where required;

• Maintaining legally required incident records;

• Reviewing safeguards to reduce future risks.

Ohmer will comply with applicable Canadian privacy breach notification and reporting requirements.

Where required, notifications will be made according to the applicable legal risk thresholds and timelines.

Ohmer does not guarantee that every attempted cyberattack or technical incident will result in individual notification where notification is not legally required.

14. LIMITATION OF LIABILITY

Ohmer is committed to maintaining appropriate privacy and security safeguards.

However, customers acknowledge that digital platforms and electronic communications involve inherent security and operational risks.

To the fullest extent permitted by applicable law:

• Ohmer does not guarantee absolute security or uninterrupted Platform availability.

• Ohmer is not responsible for losses arising solely from circumstances beyond its reasonable control where it has fulfilled its applicable legal obligations.

• Ohmer is not responsible for independently unlawful conduct of users or third parties where Ohmer has no legal responsibility for that conduct.

• Liability for indirect, incidental, special, punitive, or consequential damages is excluded only to the extent such exclusion is legally enforceable.

Nothing in this Policy excludes or limits liability that cannot lawfully be excluded, including applicable statutory privacy obligations.

Nothing prevents individuals from exercising privacy rights, filing regulatory complaints, or pursuing remedies available under applicable law.

Any additional contractual liability limitations will be governed by Ohmer's applicable Terms of Service, subject to mandatory legal requirements.

15. LANDLORD, TENANT AND CREDIT-SCREENING SERVICES

Ohmer may facilitate rental applications, tenant screening, credit reports, and identity verification.

15.1 Customer Authorization

Credit reports and identity verification services will be requested and used only for lawful and authorized purposes.

Express consent will be obtained where required by law.

15.2 Sharing Credit Reports

Tenants may authorize credit reports or screening information to be shared with designated landlords or property managers.

Access will be restricted according to applicable consent, provider requirements, Platform functionality, and law.

Authorization to share with one recipient does not automatically authorize sharing with other recipients.

15.3 Responsibilities of Recipients

Landlords, property managers, and other recipients must protect information received through Ohmer and use it only for lawful, authorized purposes.

Independent recipients may have separate legal responsibilities for information under their control.

15.4 Credit Report Accuracy

Ohmer does not independently guarantee the accuracy, completeness, or currency of information supplied by credit bureaus or screening providers.

Customers may dispute inaccurate information through applicable provider and legal correction processes.

16. MARKETPLACE AND USER COMMUNICATIONS

Ohmer may connect homeowners, real estate professionals, landlords, tenants, and service providers.

Users may choose to share information with other participants through messages, service requests, documents, or other Platform features.

Ohmer will restrict disclosure according to the applicable service and authorization.

Once information is lawfully disclosed to an independent recipient, that recipient may have separate responsibilities for its subsequent handling.

Ohmer does not guarantee the independent conduct of marketplace participants.

Users should avoid disclosing unnecessary sensitive information to other users.

17. ACCOUNT DELETION AND DATA RETENTION

17.1 Customer Right to Delete an Account

Customers may request deletion of their Ohmer account through available account settings or by contacting cs@ohmer.ca.

Following receipt and verification of a valid deletion request, Ohmer will initiate its account deletion process.

17.2 Personal and Confidential Information to Be Deleted

Subject to applicable legal retention requirements, Ohmer will delete or securely anonymize personal and confidential information associated with the account, including:

• Personal identification and contact information;

• Account credentials and profile information;

• Private property photographs and documents;

• HomeOS records linked to the individual;

• Private communications and stored conversations;

• Identity verification information under Ohmer's control;

• Credit reports and related sensitive information under Ohmer's control;

• Other identifiable information no longer required for lawful purposes.

Ohmer will address relevant information held by authorized processors in accordance with applicable contractual and legal obligations.

17.3 Legally Required Retention

Certain information may be retained where required or permitted by law, including:

• Financial and accounting records;

• Transaction histories;

• Consent and authorization records;

• Legally required credit-screening records;

• Security and incident records;

• Information necessary for regulatory compliance;

• Information required for legal claims or proceedings.

Such information will be restricted to the applicable lawful purpose, safeguarded, and deleted when no longer required.

It will not be used for unrelated marketing or general-purpose AI training.

17.4 Retention of Generalized Data

Following account deletion, Ohmer may retain properly anonymized or aggregated information that cannot reasonably identify or be linked back to the former customer.

Examples include:

• Generalized furnace maintenance patterns;

• Average equipment lifespans;

• Statistical repair costs;

• Roof replacement trends;

• Generalized property management insights;

• Aggregated homeownership expense patterns.

This information may continue to support Ohmer's proprietary analytics, research, and AI recommendations.

Ohmer will not retain information as supposedly anonymous if it remains reasonably capable of identifying an individual.

17.5 Backup Information

Information contained in backups may remain temporarily until removal through documented backup-retention procedures.

Backup information will be appropriately protected and restricted from ordinary operational use.

Where information is restored from backup, applicable deletion requests will be reapplied as necessary.

17.6 Deletion Procedures

Ohmer will maintain internal procedures addressing account deletion, retention periods, backups, and relevant third-party processors.

Deletion will be completed within applicable legal requirements and documented operational timelines.

Ohmer will not represent that all copies are deleted immediately where legal retention obligations or necessary technical processes prevent immediate deletion.

17.7 PIPEDA Compliance

Ohmer will retain personal information only for as long as necessary to fulfill identified purposes or applicable legal requirements.

When no longer required, personal information will be securely destroyed, erased, or anonymized in accordance with applicable privacy legislation.

18. COOKIES AND TRACKING TECHNOLOGIES

Ohmer may use cookies, analytics tools, software development kits, and similar technologies to operate and improve its services.

These technologies may support:

• Authentication;

• Security;

• User preferences;

• Performance monitoring;

• Usage analytics;

• Service improvement;

• Marketing measurement.

Where required by law, Ohmer will obtain appropriate consent for non-essential tracking.

Users may manage available tracking preferences through browser settings, device controls, or applicable Platform tools.

Disabling certain technologies may affect functionality.

Ohmer will not authorize tracking technologies to independently commercialize identifiable customer information contrary to this Policy.

19. MARKETING COMMUNICATIONS

Ohmer may send service communications, account notifications, promotional messages, and other authorized communications.

Commercial electronic messages will comply with applicable Canadian anti-spam legislation and other communication requirements.

Where consent is required, customers may withdraw marketing consent through available unsubscribe mechanisms or by contacting cs@ohmer.ca.

Marketing opt-outs do not necessarily prevent essential account, security, or transactional communications.

AI-assisted calling, text messaging, and other outreach will be conducted subject to applicable consent, privacy, and telecommunications requirements.

20. CHILDREN AND MINORS

The Platform is intended primarily for adults.

Children under 13 may not independently register for an Ohmer account.

Where information concerning minors is processed, Ohmer will comply with applicable privacy and consent requirements.

Parental or guardian authorization will be obtained where legally required.

If Ohmer becomes aware of information collected from a child without legally required authorization, it will take appropriate corrective action.

Parents or guardians may contact cs@ohmer.ca with relevant privacy concerns.

21. CUSTOMER PRIVACY RIGHTS

Subject to applicable law, customers may:

• Request access to personal information;

• Request correction of inaccurate information;

• Withdraw consent where legally permitted;

• Request account deletion;

• Obtain information about how personal information is handled;

• Challenge Ohmer's compliance with applicable privacy requirements;

• Exercise applicable rights relating to automated decisions, de-indexing, or data portability.

Requests may be submitted to cs@ohmer.ca.

Ohmer may verify the requester's identity before providing access or making changes.

Requests will be handled within applicable statutory timeframes.

Ohmer may decline or limit requests where legally authorized or required and will provide appropriate explanations where required.

22. WITHDRAWAL OF CONSENT

Customers may withdraw consent to the collection, use, or disclosure of personal information where permitted by applicable law.

Withdrawal may affect Ohmer's ability to provide certain services.

Ohmer will explain relevant consequences where appropriate.

Withdrawal does not necessarily require deletion of information that Ohmer is legally required or permitted to retain.

Customers may contact cs@ohmer.ca to submit a withdrawal request.

23. BUSINESS TRANSFERS AND CORPORATE TRANSACTIONS

Ohmer may undergo financing, restructuring, merger, acquisition, or other corporate transactions.

Personal information will not be disclosed or transferred in connection with such transactions except as permitted by applicable law and subject to appropriate safeguards.

Where required, Ohmer will implement confidentiality restrictions, limitations on use, and applicable notice or consent procedures.

24. CHANGES TO THIS PRIVACY POLICY

Ohmer may update this Privacy Policy to reflect changes in services, technology, business practices, or legal requirements.

The revised Policy will indicate its effective date.

Where material changes affect the collection, use, or disclosure of personal information, Ohmer will provide appropriate notice and obtain additional consent where required.

Continued use of the Platform does not replace consent that must legally be obtained separately.

25. GOVERNING LAW

This Privacy Policy will be interpreted in accordance with applicable Canadian federal and provincial privacy legislation.

The applicable law may depend on the nature of the information, the relevant activity, and the jurisdiction involved.

Nothing in this Policy limits mandatory statutory rights or remedies.

26. PRIVACY OFFICER AND CONTACT INFORMATION

Ohmer Canada Ltd.

Attention: Privacy Officer

Website: https://www.ohmer.ca

Email: cs@ohmer.ca

Customers may contact the Privacy Officer regarding:

• Privacy questions and concerns;

• Personal information access requests;

• Information correction requests;

• Withdrawal of consent;

• Account deletion;

• Suspected privacy or security incidents;

• Complaints regarding personal information handling.

Ohmer will investigate privacy complaints and respond in accordance with applicable legal requirements.

Individuals may also contact the appropriate federal or provincial privacy regulator.

OUR PRIVACY PROMISE

Your Personal Information Stays Private. Your Data Helps Build Smarter Homes.

At Ohmer Canada Ltd., we believe that protecting customer information and advancing intelligent homeownership should go hand in hand.

We do not sell or commercially distribute your identifiable personal information.

We store and safeguard your personal and confidential information, sharing it only when you authorize us, when necessary to provide requested services, or when legally required or permitted.

We may use properly anonymized information about properties, maintenance, repairs, and homeownership to improve Ohmi and our other intelligent services.

When you delete your Ohmer account, we delete your personal and confidential information, subject to lawful retention requirements and necessary technical deletion procedures.

Only genuinely non-identifiable, generalized information may continue to support our research, analytics, and AI development.

Your Privacy. Your Home. Smarter Together.

© 2026 Ohmer Canada Ltd. All rights reserved.